Life has a habit of catching you out. No matter how well prepared and organised you feel you are, there is always the risk that you have left at least one base uncovered.
At the moment I am feeling sorry for myself because I am what the English like to call “feeling under the weather”. Being ill makes you slow down and think about …. well what you might want to do or feel you should do.
It is times like this that you fall back on your contingency arrangements and find if they work as well in practice as you hoped for. Contingency arrangements should be clear, yet flexible and adaptable to cover the unexpected.
Unless yours is a one-person business, then you should ensure that as much as possible it can function well without you, which in turn means testing that it can when you are present. Arrangements should include the ability to continue with core functions and unavoidable responsibilities. A high priority is making sure that your customers do not feel disadvantaged - very often they have the lowest tolerance level.
With the possibility of a pandemic outbreak of “swine flu” , this is a good time to be thinking about these things. Contingency planning normally means building in flexibility on an on-going basis - and that is often a very good way to promote good use of resources, including the time at your disposal on a day-to-day basis.
In my case it is me that is unexpectedly ill. But it could me a key employee. What then?
What if a key component in your business was suddenly unavailable? Are you prepared?
Would your employees be left kicking their heels and wasting their time? Would your customers go elsewhere?
Time management is not just about making the best use of your time here and now - but planning to ensure that you don’t end up sitting on your hands when the unexpected happens. It can even be about making sure that you, amongst your competitors, make the best use of such times. Are you ready for that?
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